Strategic Intelligence Profile

Aviva plc

Strategic Analysis 2025

£47.2B

GWP 2024

22K+

Employees

18M+

Customers

#1

UK Insurer

Insurance Wealth Management Retirement

Financial Performance

Strong growth across all segments

£47.2B

Gross Written Premium

+8% YoY

£1.8B

Operating Profit

+12% YoY

205%

Solvency II Ratio

Strong Capital

35.4p

Dividend per Share

+8% Increase

Revenue Trend (2020-2024)

Revenue by Segment 2024

Business Segments

Diversified insurance and wealth portfolio

General Insurance

£10.8B

UK's #1 general insurer covering personal, commercial, and specialty lines.

Motor 4.5M policies
Home 3.8M policies
Commercial 1M+ SMEs

Life & Health

£24.6B

Protection, annuities, and health insurance for individuals and groups.

Protection UK Leader
Annuities £8B+ sales
Health Growing Segment

Wealth & Retirement

£11.8B

Workplace pensions, platform services, and financial planning.

AUM £186B
Platform Users 1.5M+
Workplace Schemes 4M+ members

Technology & Digital

Investing in digital transformation

Technology Investment

£650M

Annual Tech Spend

4.5%

Of Revenue

3,500+

Tech Staff

85%

Cloud Migration

Tech Spend Allocation

MyAviva App

5M+ active users, 4.7 rating

AI Claims

40% faster processing

Cloud First

AWS & Azure partnership

Cyber Security

ISO 27001 certified

Market Position

UK's leading diversified insurer

UK Market Share

Competitive Strengths

Brand Recognition

Top 3 most trusted UK insurance brand

Distribution Scale

Direct, broker, and partnership channels

Canada & Ireland

Strong positions in key international markets

Key Partners

Accenture

Digital Transformation

AWS

Cloud Infrastructure

Tesco

Bancassurance

Guidewire

Core Systems

FNZ

Platform Technology

Strategic Outlook 2025-2028

Growth, simplification, and sustainability

Growth Priorities

  • Expand wealth & workplace pensions
  • Grow bulk purchase annuities
  • Commercial insurance expansion
  • Canada market share growth

Financial Targets

  • 12-14% operating profit CAGR
  • £1.8B cash remittance target
  • COR <95% general insurance
  • £300M cost savings by 2026

Sustainability Goals

  • Net zero operations by 2030
  • Net zero investments by 2040
  • £10B climate transition investment
  • 100% renewable energy

Strategic Timeline

2025

Complete platform modernization

2026

£300M cost savings achieved

2028

£2.5B operating profit target

2030

Net zero operations achieved

Prepared by 1GigLabs Strategic Research | January 2025